Vendors and emergencies
We let your vendors in, and call when something’s wrong.
You keep the vendors you already trust. We open the door for them, and if something goes wrong at the house, we tell you right away and get them out.
Your vendors
Letting your vendors in
Signature includes up to two hours a month, and Estate includes it whenever needed. Otherwise it’s $75 an hour, or $125 an hour for homes over 4,000 sq ft.
- 01
You tell us who’s coming
A request in your owner portal, or a text to Darylee.
- 02
We let them in
We open up, stay if you want us there, and lock up after.
- 03
We photograph the work
It goes in your report, and we check that it was finished.
- 04
They bill you directly
We never add a markup to a vendor’s bill.
When something goes wrong
If we find a problem
- 01
We photograph it
What we found, and where.
- 02
We tell you
A call or text right away, so you hear it from us first.
- 03
We call your vendor
With your OK, we contact your vendor and let them in.
- 04
We follow up
We check that the work got done and send you photos.
Storms
After a big storm
We can come by before your next visit to check for water inside and damage outside. That counts as an extra visit, at $75 an hour. Getting the house ready before storm season is an extra too.
See the extrasWho does what
- We do
- The visits, your keys, letting vendors in, errands and small jobs like light bulbs and batteries.
- Your vendors do
- Plumbing, heating and air, electrical, the pool, landscaping, cleaning and any repair.